As our business environment continues to evolve and adopt a digital-first mindset, the percentage of people working on DevOps teams increases every year.
Organizations that have successfully adopted DevOps are able to deliver a better customer experience with significantly greater operational efficiency. And the writing seems to be on the wall: organizations that don’t embrace these ways of working will likely be left in the dust.
But where to start? With all the noise about DevOps lately, it’s difficult for CIOs and other leaders to find an authoritative source of information.
Today, organizations must delight customers, beat competitors to market, and pivot quickly when needed. The increasing rate of change in today’s complex business environment demands more value in less time. And quite often, the ability to deliver quality software quickly and reliably is what drives success in this new world of business value.
In finance, the most innovative banks have developed technology that allows us to deposit and manage money from our smartphones. Apple and Pandora help us discover and purchase music within seconds of release. Successful retailers are finding innovative ways to eliminate friction in the customer experience, allowing us to purchase, make returns, and offer recommendations, all without stepping outside our homes.
When organizations keep up with the velocity of technological change, they possess an undoubtable competitive advantage over their peers. And many of these innovative organizations are adopting a DevOps methodology to reach the velocities they need. But this methodology isn’t just about improving technology and revamping processes. Organizational culture plays a critical role in promoting the behaviors required to safely sustain the faster pace.
I know there are many entrepreneurs out there who aren’t funded to the gills. They’re no strangers to making every penny count toward realizing their vision. And if you can relate to this in any way, you’re probably like me— forever working to find ways to maximize efficiency and to deliver more value to your customers.
Whether eliminating waste in your processes or improving the user experience of your website, the entrepreneur is constantly striving to maximize value. Here’s a little secret: The tech world is making some really interesting strides in this effort, and they call it DevOps.
For leaders in the tech space, velocity is the name of the game. And for the last few years, pioneers in the industry have been evolving how technology is developed and launched in some pretty dramatic ways.
Birthed out of more established methods of developing software like waterfall and Agile, the DevOps movement builds upon the best practices of these methods in order to drive performance in today’s digital economy. In a world where technology touches nearly every aspect of our day-to-day lives, evolving the ways these organizations deliver value to their customers quickly can mean the difference that separates the next Google from the next Yahoo.
As most any business leader will tell you, change can be tough. Leading change in large, established organizations can be downright painful.
This shouldn’t be surprising. Well-established organizations have developed a certain level of cultural “inertia”—a certain way of doing things that have served them well for many years. And this may be all the more true in heavily regulated industries, like banking and finance.
Imagine your business perfecting a method of work that allows you to enhance your performance and execute exponentially faster than your competitors. One that helps keep your talent informed, engaged, and helps foster an open, collaborative culture that drives significant performance gains.
“Culture” has been a hot topic of conversation in the corporate world for decades. But up until a few years ago, saying the “c”-word around tech types was likely to be met with an eye roll and a prompt end to the conversation.
This certainly isn’t the case anymore and it’s due, in large part, to increasing awareness that the tech industry is collectively living through some significantly disruptive transformations.
The world of tech is not for the faint of heart. It can be high-stakes and the margin between wild success and yesterday’s news is razor thin at times.
In order to stay one step ahead of the competition in the war for market share, many tech companies have begun to fundamentally shift how they work in order to increase the velocity with which they build, test and release software. What originally started from the agile movement is now evolving into a new philosophical way of working: DevOps.
There is little doubt that DevOps has become a term du jour in tech circles over the last couple of years. Many tech firms understand the concept as a culture transformation. And they likely understand that collaboration in order to speed up production cycle times can be a win-win for companies and consumers alike. But I’m still not convinced that we’ve fully explored what it takes to truly embed the principles of DevOps in sustainable ways that yield tangible results.
Out of the gate, I want you all to know that I’m not a tech expert. I’m happy that I’m able to navigate the typical business software and email on my laptop to get through my workweek.
That said, at the Seattle Interactive Conference a couple of months ago, I attended a presentation by Lucas Welch, Director of Communications at Chef, a Seattle-based tech firm that provides an IT automation platform to brands such as Target, Nordstrom and Facebook. Lucas’ presentation was on the topic of “DevOps.”
I enjoy attending conferences that are outside of my area of expertise namely because they help me to expand my thinking. With Seattle’s tech boom in full swing, the SIC event was something that offered the opportunity to understand more about tech subcultures and how tech companies are evolving in a rapidly changing business environment. What I didn’t expect was to learn about an entire tech movement whose success rides squarely on a topic I do happen to know a lot about: organizational culture.