Organizational culture and leadership articles.
Strategic insights from our team and partners on organizational culture and leadership.
The Two Best Bosses You’ll Ever Have – Continuing Lessons from My First Sergeant
It seems like a lifetime ago that I was sitting with another G.I., commenting about my commander in the military. The animated discussion I was engaged in was with a non-commissioned officer – a “NCO” – commiserating about actions my commander had taken and how I wish he could somehow be different. The NCO, a U.S. Army E-8, listened intently and heard my complaints –
Going Slow To Go Fast
In a recent discussion with one of my colleagues, she compared the work she is doing with teams to rebooting her computer. Every once in
Podcast: A Citizen-Centered Approach to Police Reform
In this episode, Chris Cancialosi talks with customer experience expert and CEO of TribeCX, David Hicks, and law enforcement officer and mindset and wellness expert,
Podcast: Going Slow to Go Fast
In this episode, Chris Cancialosi talks with gothamCulture’s Shawn Overcast about her experience realigning teams after disruptive events. Like those of us who keep way too
Podcast: Mental Wellness and the Short- and Long-Term Impacts of the COVID Pandemic on Your Workforce
As the United States looks to begin a scaled approach to reducing pandemic restrictions in the coming weeks and months a hidden enemy lingers that
Imposter At Arms
Every veteran eventually faces the same thing: the day they leave military service and venture into the civilian world to start the next chapter of
Weeds and Wishes
Over the weekend I heard the story of a mom who, when asked what moments were bringing her joy as she endured the COVID-19 stay
The Path to Reopening: Leadership in Times of Crisis
In the past two months, I have had the opportunity to witness teams facing the most challenging situations they have ever experienced. It is an
Podcast: Storytelling in the Age of Disruption
In this episode, Shawn Overcast interviews Michael Margolis, CEO of Storied, a strategic messaging firm that specializes in the story of disruption and innovation. He
How to Stay Creative While Working Remotely
When we meet in person, something absolutely magical happens. We look each other in the eye, share a story or two, then something may just
Essential Leadership in the New World of Work
Since March, our world of work has changed more than any of us ever would have imagined. Now organizations are starting to explore a phased
Former POW Shares Thoughts On Surviving And Thriving In Difficult Times
The last few months have fundamentally changed the way many people live their lives day-to-day. Over the last few weeks, in particular, I have noticed
Making a Comeback: How to Lead Your Team’s Post-COVID-19 Return to Work
While we are not out of the woods with COVID-19 yet, many organizations are beginning to plan for gradual return to office work. For some