Culture drives performance. We make it measurable.

gothamCulture turns the beliefs, norms, and leadership patterns that shape your organization into actionable insight — and lasting change.

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Organizational culture consulting

Most leaders know culture matters. Fewer know how to use it.

Whether you’re navigating a merger, scaling rapidly, or aligning your workforce around a new strategic direction, culture is the lever that determines whether change efforts succeed or stall.

We transform the underlying beliefs, assumptions, values, and interactions that shape your organization’s unique culture into measurable, actionable insights that drive performance.

“Culture isn’t an abstract concept. It’s specific behaviors, norms, and leadership patterns — and they can be measured.”

We work with senior leaders to diagnose cultural strengths, surface hidden barriers to performance, and design targeted interventions that produce lasting change — grounded in organizational psychology and more than two decades of fieldwork with hundreds of clients.

What we help with

Culture consulting engagements we support

1

Mergers & acquisitions

Culture transformation and integration when two organizations — and two cultures — become one.

2

Workplace safety culture

Build a culture where safe behavior is the norm, not the exception. Learn more →

3

Customer experience culture

Align your internal culture with the experience you promise your customers. Learn more →

4

Leadership culture

Develop the shared leadership behaviors your strategy depends on.

5

Post-restructuring integration

Rebuild trust, clarity, and momentum after significant organizational change.

6

Change agent certification

Build internal capacity to sustain culture change long after the engagement ends.

Our process

The ADDIS methodology

More than two decades of experience and research have shaped our proven approach to culture change — five phases that take an organization from deep assessment to sustained, measurable behavior change.

A

Assess

A rigorous assessment process uses surveys, qualitative data collection, and facilitated processes with stakeholders to build a deep, multifaceted understanding of the existing situation.

D

Dialogue

Purposeful conversations create clarity and alignment around the current state — and define the desired behaviors that will drive performance moving forward.

D

Design

A comprehensive plan built to create inclusion, momentum, and sustainability for the change effort — addressing root causes rather than surface-level symptoms.

I

Implement

Interventions that drive tangible action, from organization-wide to individually specific. Executive coaching reinforces the behavior change required to sustain performance.

S

Sustain

Proven reinforcement mechanisms embed positive cultural drivers and new leader behaviors into existing systems and processes — with periodic reassessment to course-correct in a dynamic environment.

No generic frameworks, no one-size-fits-all solutions. Every engagement is tailored to your organization’s specific context, challenges, and strategic objectives. Read more about the ADDIS methodology → And if your culture work requires building the leaders who will carry it forward, our leadership development consulting complements this work.

Assessment & data collection

Rigorous tools that make culture visible

Culture Dig

A highly engaging, participatory assessment in which your own people become culture investigators. Participants learn how culture drives performance, collect observational data inside the organization, then reconvene to collaboratively extract insights — building buy-in for change while the diagnosis is still underway.

The three steps of the Culture Dig: culture introduction, data collection, and collective dig

Learn more about the Culture Dig →

Culture Mosaic

Our proprietary culture assessment platform measures culture across multiple dimensions and generates a visual cultural map — making it easy to spot alignment gaps, subculture differences across departments or regions, and priority areas for intervention. Every engagement produces a clear, board-ready report benchmarked against your baseline.

Learn more about the Culture Mosaic →

Sample Culture Mosaic report cover

Beyond the platforms: how we collect data

The tools are only as good as the data behind them. Depending on the engagement, we combine multiple methods to see culture from every angle:

Structured interviews
Focus groups
Site observations
Archival & document review
Surveys & pulse checks
Facilitated stakeholder sessions

Assessment data is often the fastest way to move past what leaders think is happening and get to what’s actually happening.

Turning culture strategy into everyday behavior

Diagnosis sets the direction — but culture only changes when new behaviors show up in the day-to-day. The Mosaic Habit Shaper reinforces them:

Targeted behavioral campaigns that reinforce the specific norms your culture strategy is building

Anchored to the Mosaic Framework — reinforcement maps to the 12 areas your culture assessment surfaces

Low-cost, high-cadence reinforcement that sustains momentum long after the engagement ends

Mosaic Habit Shaper
9:41
MosaicAre you feeling generous?
Good morning!
Generously caring for your team’s needs is a mark of great leadership.
Today, give abundantly in whatever you have to offer. It could be helping someone with a difficult task, surprising the team with a treat, or anything else you can think of.
I commit!
Who we serve

Trusted by organizations of all sizes

From Fortune 500 corporations and government agencies to mid-market companies and nonprofits — the same rigor every time: research-based methodology, validated assessment tools, and practitioners who have led culture change in complex, high-stakes environments.

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FAQ

Frequently asked questions about organizational culture consulting

What does an organizational culture consultant actually do?

An organizational culture consultant partners with senior leaders to diagnose the current state of their culture, identify gaps between that reality and the desired future state, and design targeted interventions to close those gaps. At gothamCulture, that work spans structured assessments, executive workshops, change agent training, and ongoing advisory support — all grounded in organizational psychology and validated tools like the Culture Mosaic.

How long does a culture change engagement typically take?

Most culture change engagements run six to eighteen months, depending on organizational size and the complexity of the change required. Lasting behavioral change cannot be rushed — organizations that attempt culture transformation in weeks rather than months consistently underperform those that invest in a sustained approach.

How do you measure the ROI of culture consulting?

gothamCulture measures outcomes through pre- and post-engagement assessment data, business KPIs agreed with the client at the outset (e.g., retention, engagement scores, productivity metrics, safety incident rates), and qualitative leadership feedback. Our Culture Mosaic platform provides quantitative benchmarking against baseline.

Is culture consulting only for large enterprises?

No. gothamCulture works with organizations ranging from 50 to 50,000 employees. We tailor engagement scope and investment to match organizational size and readiness.

What industries does gothamCulture serve?

We work across industries including healthcare, financial services, technology, aerospace and defense, higher education, nonprofit, and government. Our client roster includes JetBlue, Mount Sinai Health System, NYC MTA, Lockheed Martin, the U.S. Army, and the NYC Department of Education, among others.

How is gothamCulture different from other management consulting firms?

gothamCulture is a management consulting firm — but a specialized one. Where most management consulting firms treat culture as one element of a broader strategy engagement, organizational culture and leadership are our entire focus. We bring deeper diagnostic tools, more experienced practitioners, and a more rigorous change management methodology.

Make culture your competitive advantage

The best starting point is a conversation about where your culture is today — and where it needs to be.

Contact us