The Not-So-Simple Secrets of Successful Culture Change

secrets of successful culture change

As the saying goes, even the longest journey starts with just one step.

Over the years, we’ve engaged with many clients who are dedicated to creating large-scale, significant, and sustainable culture change in their organizations in an effort to drive success. Unfortunately, many of these well-intentioned executives believe there is a silver bullet—some grand gesture of change—that will accomplish their goals.

While significant changes can and do drive sustainable performance improvements, truly transformational change results from a few deceptively simple things.

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How Will Leadership Change in the Cognitive Era?

leadership in the cognitive era

Technological innovation is continuing to accelerate on a hockey stick growth curve. Companies like IBM, Microsoft, Facebook, and Amazon are bringing cognitive computing capability to the masses. And it’s only a matter of time until nearly every aspect of our work and personal lives are impacted.

These advances are still relatively new. Time will tell when and how they change things, but it will happen and it will happen relatively quickly. In a recent article, Steve Denning reminds us that a repeating pattern of massive transformation has occurred regularly over the last 250 years.

With massive change at our doorstep, now is the time to begin a collective discussion to help leaders navigate this new age.

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How to Find Hidden Leadership Talent in Your Organization

find hidden leadership talent

What would happen if one of your senior leaders stepped down tomorrow? Is your organization prepared to fill his or her shoes quickly and efficiently? Do you have qualified, knowledgeable leadership talent on your bench, ready to take the reins?

If this isn’t a concern for your organization now, it soon will be. Research suggests an average employee tenure of five years these days, regardless of age or position within an organization. Baby Boomers are ready for retirement and the next generation of Gen X and Millennial leaders are poised to take their place, but only if you know where to find them.

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The Hollywood Model and Adapting to the Future of Work

Skyline in Los Angeles California

I recently came across an excellent article in The New York Times from economist Adam Davidson (co-founder of NPR’s Planet Money). In it, he describes his experience working as a technical adviser on the film The Big Short and the unique group dynamics he saw while working on set (this is further expanded on in an interview with Russ Roberts on the podcast EconTalk).

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The Three Pillars of Every Successful Change Management Plan

successful change management plan

It’s 2017, and your boss walks into your office and says, “We need to restructure four key departments: Finance, HR, Internal Communications and Information Technology into a centralized function to serve all the core business lines globally. The result of the restructuring is vital for our organization because it’s projected to increase our operating margins by as much as 5-6 percent over two years. I need you to lead this effort.”

It sounds like a good idea until you realize the change will involve 5,000 employees in those departments. Oy! Now that’s some way to bring in the New Year! In addition to a solid organization design strategy (hint-hint, stay tuned for my next article), you will also need a change management strategy and plan in order to transition the entire organization to a shared services model.

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3 Steps To Becoming The Company Captain Without Sinking The Ship

3 Steps To Becoming The Company Captain Without Sinking The Ship

A CEO’s departure is like a captain leaving his ship. A smooth, amicable transition lets the company weather the storm; anything less destroys the boat.

“With the CEO gone, who will steadfastly guide us through choppy waters?” employees wonder. Will the fresh CEO be an adept navigator, adjudicator, and leader? Those closest to the outgoing leader might even jump ship with her, meaning new crew will have to be hired, too.

With proper planning, even the snowiest of CEO storms won’t knock the craft off course.

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5 Lessons About Culture Change from the Bottom-Up: The Culture of Builders Within the University of Michigan Health System

5 Lessons About Culture Change from the Bottom-Up: The Culture of Builders Within the University of Michigan Health System

Guest article written by Levi Nieminen, Ph.D.

In a previous article for the Transform series, I wrote about the work that is ongoing within the University of Michigan Health System to empower a group of Cardiology Fellows to build the program, training experience, and culture that they want, a concept the Program’s Director, Dr. Peter Hagan, has described as a “culture of builders.”

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5 Steps to Successfully Implement Organizational Change

5 steps to successfully implement organizational change

The Government Accountability Office recently reported that the pilot program for the DATA Act, passed in 2014 to increase savings and transparency in federal spending, is still not up and running.

The pilot program had not yet specified a methodology or data to be collected, and its outcomes are unlikely to be scalable. To avoid missteps like these, federal agencies need a change management strategy that involves gathering evidence, meticulously outlining goals, and testing iteratively.

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4 Ways to Keep Employees Tuned In as Your Company Scales Globally

4 Ways to Keep Employees Tuned In as Your Company Scales Globally

A global expansion can be a company’s greatest triumph or its most difficult period. Moving into new markets can mean increased reach and revenue. But if you focus too much on the big changes to your bottom line, you may end up with disgruntled employees working hard just to keep pace with this rapid growth.

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Apply a Military Mindset to Make Your Business Less Fragile

Apply A Military Mindset To Make Your Business Less Fragile

From startups to the federal government, no organization is immune to the unpredictable.  We’re only halfway through 2016, and the U.S. Department of Defense is already tackling a range of complex challenges: battling the Islamic State group, combating domestic terrorism, and ensuring that key initiatives receive sufficient funding. And the impending presidential administration change will bring new priorities, regardless of who wins the White House.

Without a crystal ball, the department must develop solid strategic plans to achieve its goals this year and beyond. These techniques are based on military ideas, and you can apply them to your business, too.

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