“As a fast-growing company that was transitioning from start-up mode to a more mature business, many of our internal processes were becoming antiquated. gothamCulture helped leadership and employees at all levels of the company understand how we do business - and how we need to change in order to continue to build a great airline. Through gothamCulture's rigorous, inclusive methodology aimed at improving how work gets done across critical departments, we saw employee satisfaction, engagement, and Guest loyalty skyrocket. Their experience, intellect, and style has, and continues to be, invaluable!”