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“Hold It Like a Feather”

One of my favorite coaching mentors often said “hold it like a feather,” as he held his hand out and demonstrated the lightness he was describing. He was teaching us that our questions as coaches can often land in ways we might not have imagined.  And that our job is to assure the client that we are purposely not giving extra “mass” or “gravitas” to

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Culture Change is a Complex Process

Make sense of it with actionable advice from experts on the front lines.

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