gothamCulture podcast

Welcome to the gothamCulture podcast where we talk about any topic you’d like so long as those topics are organizational culture, leadership, and people strategy. Each week, we talk with industry leaders and discuss culture opportunities and challenges in their workplace, providing you with actionable tips and strategies that you can implement in your organization. Listen on Apple Podcasts or your favorite podcast app. 

Storytelling in the Age of Disruption

In this episode, Shawn Overcast interviews Michael Margolis, CEO of Storied, a strategic messaging firm that specializes in the story of disruption and innovation. He is also the author of a new book titled Story 10x: Turn the Impossible Into the Inevitable.

Organizations in every industry, across the globe, are experiencing perhaps the greatest disruption of our time, with the pandemic COVID-19. We haven’t experienced a public health or economic disruption of this scale in our lifetimes. And yet, (strike this – over the past 20 years), individuals and the organizations that we work in have been no stranger to the experience of serial disruptions. Whether that be the way (italicize to emphasize these words) we work – through advancements in technology, where we work – with the continued expansion of globalization, and with whom we work – and the growing workforce demographic to include 3-4 generations working side-by-side. Michael discusses strategies for how leaders can “meet the moment” and evolve their narrative. In this podcast, we learn practical ways to move our teams and organizations from the story of the past to the story of the future, by first recognizing and reflecting on what comes with the place of ‘no story’ – the place of in between.

Released: May 20, 2020

How to Survive and Thrive in Uncertain Times: Lessons From a Former POW

In this episode, Chris Cancialosi interviews Ralph Galati, former Air Force officer and POW, and Executive Director of JDog Foundation.

The loss of control and isolation that many people are feeling globally as a result of the coronavirus pandemic is affecting them in a variety of ways. Some people seem to have lost hope while others seem to hold out unreasonable hope that things will “go back to normal” on a certain date only to be let down when their hopes aren’t realized. In this episode, we talk to Ralph Galati, former Air Force officer who found himself shot down over North Vietnam and who then served as a prisoner of war for 14 months before being freed. Ralph shares his perspective on what people may be feeling during this time and how to draw upon the internal and external resources you have to not only survive but to thrive in uncertain times.

Released: May 5,  2020

Leadership Development: Leadership From Your Laptop?

In this episode, James O’Flaherty interviews Kevin Hyde, President and Co-Founder of Layer 8 Security.

Leadership Development is being affected by technological innovation, teleworking, and multi-generational teams. Kevin discusses how he has navigated these issues both in his military career and also as president of a cyber-security company. He tells relatable stories and gives actionable advice about how he approaches leadership development in this changing environment.

Released: April 22, 2020

Executive Coaching: Impacting Performance at all Levels of Leadership

In this episode, Chris Cancialosi interviews executive coach, Dave Bushy, of Boston Executive Coaching.

Over the last 20 years, executive coaching has stepped into the foreground as a way of providing hyper-focused development support to key leaders in organizations. Now, organizations around the world are beginning to see for themselves the impact that executive coaching can have on performance at all levels. Dave describes the difference between coaching and training, the evolution of coaching, and how technology will affect coaching in years to come.

Released: March 25, 2020

Show notes: Dave refers to a favorite book of his titled Thinking, Fast and Slow by Daniel Kahneman.

Customer Experience: Exceeding Your Customer's Expectations

In this episode, Chris Cancialosi interviews David Hicks, CEO of TribeCX.

People’s expectations of brands have increased, seemingly on a daily basis. Customers (and colleagues) expect a consistent high-quality experience no matter what kind of organization you work for. David discusses how to integrate customer experience into your company’s strategy and how to measure the ROI through metrics.

Released: March 25, 2020

Show notes: Dave refers to a book about how Net Promoter companies thrive in a customer-driven world The Ultimate Question by Fred Reichheld.

Organizational Culture Consulting: Turning Data Into Action

In this episode, Chris Cancialosi interviews Dylan Flavel Managing Director of Melbourne based Spring Point.

Consulting sometimes gets a bad reputation which seems to come from the root issue of “overdiagnosis.” That means consultants spending way too much time assessing the situation and leaving little focus or budget to help their clients making tangible change. Dylan talks about how now clients are hiring consultants to quickly turn data into action. He also discusses how to find the right consulting firm for your organization

Released: March 27, 2020

Leading Culture Change in Global Organizations

In this episode, Chris Cancialosi interviews Dr. Daniel Denison of Denison Consulting.

A lot has changed since the topic of organizational culture popped onto the collective radar in the 1980s as a way to drive organizational performance. In this episode, we talk with Dr. Daniel Denison about how globalization and technological innovation has created new challenges, and opportunities, when it comes to culture. Dan discusses the critical dynamics of culture in global organizations and practically, how habits and routines can be at the heart of culture change. Dan expands on these thoughts in his book titled “Leading Culture Change in Global Organizations: Aligning Culture and Strategy.”

Released: April 9, 2020

Show notes: Dan refers to a book about how habits can change culture titled Tiny Habits by BJ Fogg.