Organizational culture and leadership articles & podcasts.
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The Relationship Between Your “Center” and Your Confidence
“Do you need to find your center to discover your confidence, or do you first find your confidence in order to be centered?” I asked a client this question once during a session. It first elicited a look of surprise, then a slight smile, followed by a long moment of reflection and silence. I sat quietly attending to the client, providing time for that pause
How to Challenge Your Mental Models and Think Differently
Early in my career, I hesitated to speak up on client calls with senior leaders. I thought my opinions were wrong and needed strong validation
The Building Blocks of Exceptional Customer Engagement at LEGOLAND
A few weeks ago, my wife and I took our six-year-old son on the requisite pilgrimage to LEGOLAND Theme Park in Carlsbad, California. As an
How Are We Making This Decision?
Guest article written by Levi Nieminen, Ph.D. There are six small words that every business leader – really every person – ought to build into their everyday
How to Assess Your Organization’s DevOps Readiness
Today, organizations must delight customers, beat competitors to market, and pivot quickly when needed. The increasing rate of change in today’s complex business environment demands
How Successful Leaders Can Avoid the Trap of Overconfidence
The topic of leadership is so fascinating and vastly studied these days; it’s not surprising that the field of leadership development has grown exponentially over
Why Aren’t Your Talent Retention Strategies Working?
We hear it all the time. The continuous chatter of experts reiterating the same old talking points about what organizations need to do to engage
4 Things You Don’t Need to Have a High Performance Culture
We’ve all read the stories about startups making waves in their industry, and how they’re doing it from a once-destitute warehouse on the south side
Managing Your Employees When They Work Remotely
Guest article written by Jenny Holt As a leader, you’ll have to make tough decisions that will impact your team on a daily basis. One
The Not-So-Simple Secrets of Successful Culture Change
As the saying goes, even the longest journey starts with just one step. Over the years, we’ve engaged with many clients who are dedicated to
Culture Eats Strategy For Lunch
Written by Shawn Parr Get on a Southwest flight to anywhere, buy shoes from Zappos.com, pants from Nordstrom, groceries from Whole Foods, anything from Costco,
Why Culture is the Heart of Organizational Innovation
If you mention “innovation” to most business leaders, it wouldn’t be a surprise if they begin to think about Tesla, GE, or 3M. Compared to
Are You Investing Enough In Your Team’s Problem Solving Skills?
As we explored in my last article, The Martian, by Andy Weir, provides a dramatic parallel to some of our most challenging professional situations. We